Order Confirmation – Quick and Clear
As soon as you place your order, you’ll receive a confirmation email. Think of it as our friendly heads-up that your chosen items are officially in the queue.
Stock Check – Speedy and Efficient
We move fast to confirm item availability. If there’s any hiccup—say an unexpected delay or a back-order—we’ll put a temporary hold on processing your payment and work with you to find the best alternative.
Special Deliveries – Tailored to Your Needs
Certain products may require extra care during delivery. These items might be shipped to your kerbside or nearest convenient spot. Specifics can be found on each product page, so you’ll know exactly what to expect.
Delivery Process – Safe, Fast, and Reliable
We partner with trusted couriers to ensure your golf equipment arrives promptly and in tip-top shape. Once your order is ready, we’ll send it on its way according to the schedule mentioned on the product page. If you have any questions about delivery times, just drop us a message or give us a call.
Handling Larger Items
Some of our bigger products—such as golf nets or practice swing cages—may come on a pallet. These are generally delivered to the kerbside. If it’s easy to wheel them to a more convenient spot, our drivers are usually happy to help.
Tough Access? Let Us Know!
If your location is tricky to get to—whether it’s a narrow lane or a gated community—please tell us in advance. We’ll do our best to plan accordingly and avoid any unexpected costs or delays.
International Orders – We’ve Got Your Back
While our range is primarily designed for the UK market, we’re happy to ship worldwide. If you’d like a quote, send us a quick note. Once we settle the details, we’ll make sure your equipment is prepared and shipped securely.
Damages – We’re Here to Help
Upon delivery, take a moment to check your items. If you notice visible damage, make a note on the delivery paperwork or consider declining the package. Should you accept a damaged parcel, snap a few photos and send them to us right away. We’ll work quickly to help resolve any issues.
Any Questions?
We’re here to make getting your golf equipment effortless. If you need help or have queries, drop us a line. Let’s get you back on the course with confidence—Game On Golf has your back every step of the way.